Express gratitude for student showing up to this meeting (“glad to see you”), express understanding that it can be hard to uphold meetings (student has missed previous meetings), ask if there’s anything going on that they want to talk about that’s made it hard to come to meetings
Describe observations, express feelings
Ask open questions
Support
Provide empathy and validation
Normalize and reduce stigma
Ask what kind of support they would like (problem-solving, listening, referrals)
Refer
Want to make sure to submit SSN form
Suggest reaching out to Class Dean for overarching academic support
If need support in specific classes, suggest Academic Support & Learning Resources (Writing Center and Quantitative Reasoning Center)
Considerations
Explore cultural context
Family relationships/expectations
Urgency of necessary academic connections
Look at busy academic times—common to come up when exams start, NRO period, etc